Customer Service
How Can I reach you?
How Do I Order Stuff Online?
How long Until I get what I ordered?
Where Do You Ship To?
How Much Does it Cost to Ship?
Can I return what I buy online?
How Can I reach you?
You can reach us by calling us at (310) 777-8888 or toll free at (877) 777-8881.
You can also always email us at info@shopharmonylane.com if you need a quick answer to a question or don't have the time to get on the phone. We will call or email you back within 24 hours! We're open Monday through Friday from 10-6.
In a nutshell:
Our phone number is: 1-877-777-8881 or 310-777-8888 (really easy to remember)
Our email address is info@shopharmonylane.com.
How Do I Order Stuff Online?
Our webstore gives you access to a selection of items that we carry at Harmony Lane. Just click away and browse through our categories and see if there's anything that catches your eye. Did you recently see it on a celebrity in a magazine or online? Chances are whatever you're looking for is right here online at shopharmonylane.com! If it's not online, give us a call and we'll see if we have it or can get it for you. If you see something you like, you can order it right online, we accept Visa, MasterCard, American Express and Discover through our fully secure shopping cart system. If you have any questions at all or aren't sure about any items before you decide to buy, give us a quick call at 1-877-777-8881 and we can talk you through whatever you're looking at and can help you with sizing or any other questions on your mind.
How long Until I get what I ordered?
Most of the items on our website are available immediately and will ship out within a couple of days from the time of your order. Once in a while certain items fly off the shelves and are put on backorder. If that's the case, we will email you right away and let you know if your item is back ordered and how long it will take to get the particular item.
After your order has been shipped, you will receive an email with your Fed Ex tracking number (if domestic order) or USPS tracking number (if international order). You can always contact us at info@shopharmonylane.com to retrieve your tracking number as well.
Once you have your tracking number, you can click here to track your order:
Domestic Purchases: 
www.fedex.com/tracking
International Purchases: 
http://www.usps.com
Where Do You Ship To?
We ship to all of the U.S. and most international locations!
How Much Does it Cost to Ship?
Harmony Lane is very proud to present FREE GROUND SHIPPING on all domestic orders over $100. We value you as a customer and we'll send your order out to you via ground shipping for FREE if your order is $100 or more. If you want your items quicker, here's a chart of what we charge for shipping for domestic shipping (International rates vary a bit and are listed below):
US Orders | | | Ground | 3-Day | 2-Day | Overnight | | Up to $50 | $7 | $15 | $20 | $25 | | $50 to $99 | $7 | $20 | $22 | $28 | | $100.01 to $200 | FREE | $23 | $25 | $30 | | $200.01 to $300 | FREE | $25 | $30 | $35 | | $300.01 to $500 | FREE | $28 | $30 | $35 | | $500.01 or More | FREE | $33 | $35 | $40 |
| International Orders | | | 4 - 6 Days | | Up to $50 | $20 | | $50.01 to $100 | $25 | | $100.01 to $200 | $30 | | $200.01 to $300 | $35 | | $300.01 to $500 | $40 | | $500.01 or More | $45 |
|
Can I return what I buy online?
You may return clothing that you buy online with the exception of jewelry and accessories (headbands, belts, handbags, sunglasses, swimwear, candles, scented oils, scarves and wraps can't be returned). Sale items can be exchanged for size, but not returned. If you get something shipped via our online or phone orders and want to return it, no worries, give us a call or email us within 10 days of when you receive the item. We'll give you a Return Merchandise Authorization Number and you can send the item back within 10 days of getting the RMA number. Please make sure to get the RMA number because we can't accept the return without it. Please also remember that returns can't be worn or used in any way and must be in their original condition and all the original tags must be attached. We have the right to decline the return of items that don't fit our return policy. Also please remember that there are no returns on swimwear, jewelry, bags, sale items and accessories like sunglasses and belts so please shop carefully when purchasing such items.
Returns may be shipped to the us at the following address:
Harmony Lane/Return
2934 1/2 Beverly Glen Circle, Suite 456
Bel Air, CA 90077
Thanks!
- Harmony Lane
